1
Before we started, what bothered you most about your teeth or smile?
If the answer is short: Can you remember a specific moment it bothered you? Tell me about that.
Before — the problem
2
How did it affect you in photos, or when meeting new people?
If the answer is short: Give me one situation where you felt it.
The decision
3
What made you decide to start treatment now, at this point?
If the answer is short: Was there a trigger — a photo, a comment, a moment?
4
What made you choose to come to us?
If the answer is short: What was it about the first visit that made you confident?
The journey
5
Walk me through the treatment — what was the experience really like day to day?
If the answer is short: What was the hardest part, and how did you get past it?
6
Was there a moment you first noticed your teeth changing? Describe it.
If the answer is short: What did you see, and how did you feel?
The result
7
Now that the braces are off, what's the first thing you noticed in the mirror?
If the answer is short: Describe that moment.
8
How would you describe your smile today compared to before?
If the answer is short: What words would you use? Say more.
The impact
9
How has this changed your daily life — confidence, photos, social situations?
If the answer is short: Tell me about one thing you do differently now.
10
(For parent) What change have you seen in your child since treatment?
If the answer is short: What's the biggest difference you notice?
Recommendation
11
What would you say to someone who's hesitating about starting treatment?
If the answer is short: Say it as if they're standing in front of you.